MANAGING
PERFORMANCE
Align Employee Efforts with Organizational Goals
Build a High-Performing, Engaged & Accountable Workforce
Performance Excellence
Master the Appraisal Process, Performance Improvement Plans, and Progressive Discipline to drive organizational success.
The Importance
Why Must Performance Be Managed?
Clear Goals & Expectations
By setting clear performance goals and expectations, employees understand what they need to accomplish and how their work contributes to the overall success of the organization.
Higher Productivity
Employees have a clear understanding of their performance expectations, receive regular feedback, and have access to necessary resources and support, are more likely to perform at their best.
Employee Development
Through ongoing feedback and coaching which allows managers to identify areas for improvement and provide guidance and training to enhance employee skills and knowledge.
Merit-Based Recognition
Recognizing and rewarding employees for their achievements based on merit, fostering a culture of excellence and motivation.
Two-Way Communication
Open and transparent communication between managers and employees where employees can express their concerns, seek clarification, and provide input.
Talent Identification
Identify high-potential employees by evaluating performance, skills, and competencies, with the view of filling key leadership positions in the future.
Data-Driven Decisions
Generating valuable data and metrics for more effective decision making across the organization.
Key Takeaways
What Will I Learn?
Documentation Mastery
Learning how to use the Appraisal process, Performance Improvement Plan & Progressive Discipline documentation in the correct manner.
Effective Communication
Learning to use the correct language through scripting to guide and coach employees effectively.
Performance Improvement
Raising the bar on how to improve performance and behaviour issues in the workplace.
Detailed Curriculum
1-Day Program Schedule
Full Day Training
February 10th, 2026
Understanding the Importance of Performance Appraisal
Participants will be made to understand the importance of the Appraisal process by using their Company's appraisal document.
Tea Break
How Do You Conduct an Appraisal
Participants will learn the preparatory steps before their conduct and appraisal and the do's and don'ts.
Exercise and Role Play
The challenges when conducting an appraisal - hands-on practice sessions.
Lunch
Using a Performance Improvement Plan (PIP)
Participants will learn how to create the relevant documentation to implement a Performance Improvement Plan.
Tea Break
Using the Progressive Discipline Procedure (PDP)
Participants will learn the strategies on how to use the Progressive Discipline Memo as a means of addressing disciplinary & behavioural issues in the work place.
Expert Instructor
Meet Your Trainer
Ernest Balasingam
HR/IR Consultant & Principal Trainer
Ernest Balasingam
HR/IR Consultant & Principal Trainer
Ernest isn't just a lawyer – he's a strategic advisor who has spent nearly three decades protecting organizations from costly employment law disasters. As Senior Partner at Messrs. Gibb & Co Lawyers & Notary Public, Ernest brings a rare combination of boardroom insight and courtroom victory to every training session.
"Commitment does not need an alarm clock! True organizational transformation requires committed leadership willing to create systems that drive desired behaviour."
Credentials
Training Excellence
Why Ernest's Training Delivers Results
Battle-Tested Expertise
27 years specializing exclusively in Industrial Relations & Employment Law litigation knowing what works and what fails spectacularly in court.
Corporate Intelligence Meets Legal Precision
Extensive background in Compliance and Risk Management at senior levels in multinational hospitality corporations gives him unparalleled insight into organizational vulnerabilities.
Proactive Prevention
Companies must stay ahead of Malaysia's rapidly evolving employment landscape. Re-thinking HR processes to eliminate problems before they become lawsuits.
Proven Problem Solver
Identifying critical shortcomings by facilitating organizational transformations, right-sizing initiatives and effective separation schemes that protect both companies and employees.
Build a High-Performing Workforce
Align employee efforts with organizational goals, improve productivity, and ensure fair evaluations to build an engaged and accountable workforce.
1 Day
Intensive Training
Feb 10
2026 Session
HRDCorp
Claimable